Feature of the Month: Local Caller ID

local-caller-id-blog

Every once in a while we get asked by a customer if we can do something they’ve seen or heard of in another emergency notification system.  And almost always, it’s an existing feature of the Hyper-Reach system.  Sometimes it’s something we’ve had for years. 

Because Hyper-Reach has so many features and benefits and it can be hard to keep track of them all, we’ve decided to focus on one new feature each month, mostly as a reminder that they are available to you, usually at no additional cost, as part of your Hyper-Reach system. 

This month, let’s talk about our local Caller ID feature. With local Caller ID, we can display a local number as the caller ID when we call your residents. This lets them know that the call is coming from someone in their area and is less likely to get ignored by residents as a spam call. We can even display your agency name as the originator of the call – although that won’t show up on some phones. And for a small additional fee, we can provide you with more than one local caller ID, to identify other agencies or departments within your jurisdiction. 

So if you don’t have a local caller ID number established for your account, or would like additional numbers, just call your Hyper-Reach sales or support contact. We’ll be glad to get you set up. 

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