Hyper-Reach: a better alternative to Everbridge or CodeRED


Begun in 1995, HYPER-REACH TECHNOLOGY grew steadily from a one person solutions firm originally called Sam Asher Computing Services, Inc., into a well-respected computer systems integrator offering a complete range of business and IT services. Acquired by Valsoft Corporation in June, 2024, HYPER-REACH TECHNOLOGY is now part of a $500MM+ international family of about 100 software companies with services that cover many vertical markets, including incident management, workforce management, GIS and much more.

We focus on two specific markets:

Hyper-Reach Emergency Notification

Hyper-Reach is a leading provider of mass, enterprise and team emergency notification systems for public safety, other government agencies and companies throughout North America.

Human Resources Solutions

As a technology partner of UKG, a leading provider of Human Resources technology solutions, Hyper-Reach Technology provides telephone-based punch-in and punch-out, as well as related services. Hyper-Reach Technology also provides the ability to quickly reach unscheduled employees to fill shift absences. Finally, our Hyper-Reach service suite provides a secure, easy and rapid process for companies to get information to employees and other constituents with impact and in minutes, regardless of team size.

Meet the Team

Russ Bell

Vice President, Sales

Russ is an experienced mechanical design engineer and management professional. However, his strongest ability is in developing solid business relationships with Hyper-Reach Technology clients. Russ has built the sales portion of the powerful Hyper-Reach brand around the United States for the last ten years, one client at a time, with his ability to understand emergency notification needs and to follow through on every project without fail. Treating each customer like a trusted friend over the years, Russ has provided an unsurpassed level of customer service for the Hyper-Reach program and built a network of highly satisfied emergency directors, police captains, corporate executives, security managers and school/ church officials.

Jim Veilleux

Vice President, Marketing

Jim is both an experienced marketer and an entreprenuer in his own right in the tech field. Before coming to Hyper-Reach Technology, Jim was the CEO and one of the founders of VoiceLog, a pioneer in automated third party verification, as well as VirtualLogger, a leader in coud-based call recording for call centers. Jim has more than 35 years of business experience, including assignments at MCI, Sprint and Verizon. He has an MBA from Pace University. Jim has been at Asher since 2012.

Tim Oertel

Chief Scientist

With over 25 years in software development, Tim is primarily responsible for designing all major aspects of our highly scalable system architecture. Tim strives for elegance and efficiency under-the-hood, while the UI/UX goal is to help the user be as productive as possible with the least amount of training necessary. He takes a special interest in artificial intelligence and game design. Tim earned his BS CS from Rochester Institute of Technology in 1996.

Caitlin Olfano

Engineering Manager

Caitlin has risen through the ranks to serve as our engineering manager at Hyper-Reach Technology. With a BA cum laude in liberal arts, Caitlin has an impressive ability to organize, communicate and keep many projects and personnel on track. Caitlin has been at Hyper-Reach Technology for over 10 years.

Ashley Dufrene

Our Company Administrator