About Hyper-Reach

Our Story, Mission, and Vision

We Power Your Critical Communication

Founded in 1995, Hyper-Reach began as a one-person tech firm and has grown into a respected provider of emergency communication solutions. Now part of Valsoft Corporation’s $500M+ global portfolio, Hyper-Reach Technology belongs to a network of 100+ software companies serving multiple industries.
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Years of Experience in Emergency Alerts

We serve two specific markets, with a primary focus on mass notification:

Hyper-Reach Emergency Notification is a trusted leader in mass and emergency alert systems for public safety, government, and enterprise clients across North America. Our platform ensures rapid, reliable communication when it matters most.

Our Second Market is Human Resources Solutions

We support workforce communication through our partnership with UKG, offering telephony solutions to streamline HR operations.

Why Leading Clients Choose Hyper-Reach

Industry-leading
ease of use

Most ways to reach
anyone, anywhere

Seamless
Integration

Exceptional
Customer Support

Our Core Values

The Heart of Who We Are

Respect without Exceptions

We live the Golden Rule, treating customers, colleagues and everyone we meet the way we’d want to be treated.

Solid as a Rock

Shortcuts aren’t our style. We build stable, dependable systems that deserve the trust they earn.

Responsive Service

We listen hard and hustle harder to deliver what customers need.

Simplicity as Superpower

Smart solutions that are easy on the brain.

Team as Family

We’ve got each other's backs because we share a belief in our mission and each other.

Real Value

Quality and features that deliver the best system for the customer’s budget.

Meet The Team

Nelson Pacheco

Managing Director

Nelson is the Managing Director of Hyper-Reach Technology, a leader in cloud-based mass notification systems for public safety and emergency management. With a strong track record of driving innovation and operational growth, Nelson has led the company through its acquisition by Valsoft Corporation and into a new phase of strategic expansion. Passionate about helping public sector agencies communicate quickly and effectively during crises, He is focused on leveraging automation, AI, and customer-centric design to modernize alerting systems.

Barbra Yager

Director of Sales & Marketing

I've been with Hyper-Reach for over a decade, and in that time, my role has grown into something I deeply care about—connecting people with tools that genuinely make a difference. My focus is on marketing and lead generation, but at its core, it's about helping communities and organizations make smart, informed choices about emergency notification systems. I love working with our team to craft outreach that feels clear, supportive, and human—because choosing the right platform isn't just a technical decision, it's a trust decision. I'm committed to making sure every interaction with us reflects the reliability, care, and value we stand for.

Caitlin Olfano

Product Manager

As Product Manager at Hyper-Reach Technology, Caitlin drives innovation across critical communication and workforce management platforms. With over a decade of experience, she excels in project management, process improvement, and customer support. Caitlin is passionate about streamlining operations and thrives on tackling complex challenges with precision and clarity.

Tomer Ben-Zvi

VP Engineering

Tomer is a technology executive and engineering leader with extensive experience scaling SaaS platforms, building high-performing engineering organizations, and driving operational excellence across startups and growth-stage companies. With a strong hands-on technical foundation spanning cloud infrastructure, backend systems, product development, and distributed architectures, he bridges the gap between strategic leadership and practical execution. Throughout his career, he has led teams through rapid growth, organizational transformation, and technical modernization while maintaining a strong focus on delivery, quality, and customer impact. He is passionate about building resilient teams, fostering strong engineering cultures, and helping companies navigate growth with clarity, focus, and executional excellence.

With Hyper-Reach, you’re not just sending alerts—you’re delivering critical information with speed, accuracy, and reliability.

See our system in action

Book a live 1-on-1 demo